Frequently Asked Questions

Welcome to UConnHuskies.TV's Customer Support page. Please click on the links below for general assistance and answers to your frequently asked questions.

  1. Download Center
    Learn about and download the software required to view UConnHuskies.TV videos in your web browser.
  2. Account Information
    Learn how to create and manage your UConnHuskies.TV account; reset passwords or change your email address.
  3. Billing Information
    Learn about payment methods and cancelling your account.
  4. Browser Support
    Find answers to your questions about UConnHuskies.TV's supported web browsers.
  5. Subscription Access
    Learn about NexDef, accessing video and using the UConnHuskies.TV Media Player.
  6. System Requirements
    Before purchasing any multimedia product on UConnHuskies.TV, please review our System Requirements.
  7. Contact Us
    If you have any questions, please contact us at uconnhuskies@website.sny.tv or at 866-397-8408 (gameday phone support begins 90 minutes prior to start time).